| What is a Digital Wallet? |
A digital wallet is a virtual version of your physical wallet, allowing you to make payments using your GPO Federal Credit Union debit and credit card without needing the actual card on hand. You can use a digital wallet to pay in stores, apps, or websites with a compatible phone or wearable device.
| Benefits of Using a Digital Wallet |
Using your GPO Federal Credit Union debit and credit card with a digital wallet offers several advantages:
- Convenience: No need to carry or pull out your physical card for purchases.
- Security: Transactions are protected by a one-time password or token, ensuring your card number isn’t shared with merchants and making it difficult for fraudsters to access your information.
| Are Digital Wallets Safe? |
Yes, digital wallets are secure. They use built-in security features of your device and require authentication, such as a fingerprint, facial recognition, passcode, or PIN, before processing transactions. Digital wallet providers only receive a unique, one-time passcode (token) rather than your full account number. Your card’s last four digits are displayed within the wallet to help manage your cards.
For more details on security features, visit the following links:
- Apple Pay Security
- Google Pay Security
- Samsung Pay Security
- Garmin Pay Security
- Amazon Pay Security
| How to Get a Digital Wallet on Your Device |
Most devices come with a preloaded digital wallet app:
- iPhones: Use the “Wallet” app.
- Samsung and Android devices: Use Google Pay or Samsung Pay.
If the app isn’t preloaded, download it from your device’s app store.
| How to Add Your GPO Credit and Debit Card to Apple Pay |
- Open the Wallet App on your Apple device.
- Tap the blue plus sign (+) to add a new card.
- Enter your GPO debit and credit card information or use your phone’s camera to capture the card details.
- Follow prompts to verify your card, which might involve contacting us at the number provided on your device.
For detailed instructions and a demo, visit:
| How to Add Your GPO Credit and Debit Card to Google Pay |
- Download the Google Pay app from Google Play.
- Open the app and tap "Get Started" or the menu, then "Add Payment Method."
- Enter your GPO debit and credit card information or capture the card image.
- Verify your card following the prompts, which may include calling us if needed.
For detailed instructions and a demo, visit:
| How to Add Your GPO Credit and Debit Card to Samsung Pay |
- Find or download the Samsung Pay app from Google Play.
- Open the app and sign into your Samsung account. Tap "Add a debit card."
- Enter your GPO debit and credit card information or capture the card image.
- Verify your card following the prompts, which may include calling us if necessary.
For detailed instructions and a demo, visit:
| How to Add Your GPO Credit and Debit Card to Garmin Pay |
- Download the Garmin Connect App
- Select Garmin Pay and "Get Started"
- Follow the on-screen instructions
For detailed instructions and a demo, visit:
| How to Add Your GPO Credit and Debit Card to Amazon Pay |
- From your Amazon.in app, go to Amazon Pay dashboard and tap Amazon Pay UPI
- Choose the SIM card / mobile number associated with your bank account. If you have multiple SIMs in your phone, tap Verify your mobile number
- Post verification of your mobile number
- Choose your bank from the list
- Follow the on-screen instructions
For detailed instructions and a demo, visit:
| Eligible Cards for Digital Wallets |
Both consumer and business GPO debit and credit cards can be added to your digital wallet.
| Compatible Devices |
For the most current list of compatible devices, visit the respective digital wallet provider’s website:
- Apple Pay Compatible Devices
- Google Pay Compatible Devices
- Samsung Pay Compatible Devices
- Garmin Pay Compatible Devices
- Amazon Pay Compatible Devices
| Adding Multiple Cards and Devices |
- Multiple Cards: You can add multiple GPO debit and credit cards to your digital wallet, though there might be a limit set by the wallet provider.
- Multiple Devices: You can add your GPO debit and credit cards to multiple devices.
| Using Your Digital Wallet |
You can use your digital wallet at participating merchants, apps, and websites. To make a purchase:
- In-store: Hold your device near the terminal and authenticate using your device’s security feature.
- In-app: Select the digital wallet icon at checkout, review the details, and authenticate to complete the transaction.
For specific instructions on using your digital wallet, visit:
- Apple Pay Instructions
- Google Pay Instructions
- Samsung Pay Instructions
- Garmin Pay Instructions
- Amazon Pay Instructions
| Physical Card Use |
You can still use your physical GPO debit and credit card for purchases even if it is added to your digital wallet.
| Changing Phones |
If you change phones, re-register your GPO debit and credit card in your digital wallet by following the initial setup steps.
| Lost or Stolen Cards |
- If Lost/Stolen: Contact us immediately. You can also remove the lost card from your digital wallet and add a new card once you receive it.
- If Card is Reported Lost/Stolen: Your digital wallet card will no longer work. Re-add the new card following the setup process.
| Lost Device |
You can still use your physical GPO debit and credit card if your device is lost. Consider suspending service with your provider and contact us if you need a replacement card.
| Need Help? |
For assistance with your GPO Federal Credit Union debit or credit card, contact us at:
For help with your digital wallet, visit the provider’s website:
*Apple Pay®, Google Pay®, Samsung Pay®, Garmin Pay® and Amazon Pay® are trademarks of their respective companies.